So they obtained their goal of making me get rid of 1150 euros. I requested for your refund but they declined Regardless that they clearly violated their Liable Gambling T & Cs. Unscrupulous casino. Stay absent.
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If you suspect There's been a violation of our Responsible Gambling procedures, we stimulate you to Get hold of our aid crew with all relevant facts. We just take such issues seriously and may perform an intensive investigation to address your problems.
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Following even more communication, the casino chose to credit score the reward towards the participant's account. The player experienced confirmed The difficulty as resolved, albeit expressing dissatisfaction with the casino's Original reaction. We subsequently marked the grievance as 'solved'.
We comprehend the frustration you will need to be feeling, and we want to assure you that your problems are taken seriously. Your suggestions is priceless to us, and we take pleasure in you bringing this make any difference to our attention.
We contacted the casino, but right before it replied, the participant informed us about getting payments and questioned to look at the complaint to become resolved, so we shut it appropriately.
Skycrown Casino has a nasty User feed-back score dependant on the thirty user stellar spins casino assessments inside our databases. Yow will discover the testimonials inside the User testimonials element of this site.
The player's balance disappeared from his casino account. The grievance was shut as the participant fixed The problem Using the casino.
The player from Australia had been watching for a withdrawal for under two months. Regretably, their payout experienced not been received but. We recommended the player to be patient and wait around at the least fourteen times prior to submitting a complaint, as delays could happen as a result of unfinished KYC verification or substantial withdrawal volumes.
The player from Australia experienced tried to withdraw $750 from the online casino per week prior but had not acquired her resources. The casino's customer care had not been useful, both not responding or ending the chat periods prematurely. The participant's account were confirmed, and the winnings had been accumulated from a $50 loyalty bonus right after shedding $800 with deposited cash.
The player from Australia were looking ahead to a withdrawal for less than two weeks. Regrettably, her payout hadn't been gained At the moment.
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